Shipping policy

Due to the increased number of orders and for the health and safety of our community, in regard to the public health emergency, we've taken the decision to temporarily move to a 3 Day Shipping Schedule. This means we will ship 3 days a week only.

EXPECT TO RECEIVE YOUR ORDER WITHIN 7-10 BUSINESS DAYS OF PLACING YOUR ORDER.

Stay tuned for an email update when your order is on its way, no need to email us if you have received a Confirmation Email for your order it will be processed in the order it was received. If you have not received an updated email it means your order has not been processed. If you still have not received an email stating your order has shipped and its outside of the 7-10 business days window please do not hesitate to contact us at info@sunnyindenbigh.com

ADDRESS VERIFICATION/NON-DELIVERABLE PACKAGES

Please ensure the Delivery address on your order is correct. We are NOT responsible for Mis-delivered or Undelivered packages due to incorrect addresses on orders. For packages that are Non-Deliverable and returned to us the customer will be responsible for paying a New Ship Fee. Ship Fee is based on the weight of the package and will be invoiced to the customer and must be paid in full before we will re-ship.

 

International customers are responsible for customs, duties, & VAT charges.
 
  • PRIORITY DELIVERY: 5-15 BUSINESS DAYS you will receive a tracking number by email when your order is fulfilled.
  • EXPEDITED DELIVERY: 2-10 BUSINESS DAYS you will receive a tracking number by email when your order is fulfilled.